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Delivery Director- Insurance domain Zurich, Switzerland

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Delivery Director- Insurance domain Description

Job #: 86390
Since 1993, EPAM Systems, Inc. (NYSE: EPAM) has leveraged its advanced software engineering heritage to become the foremost global digital transformation services provider – leading the industry in digital and physical product development and digital platform engineering services. Through its innovative strategy; integrated advisory, consulting, and design capabilities; and unique 'Engineering DNA,' EPAM's globally deployed hybrid teams help make the future real for clients and communities around the world by powering better enterprise, education and health platforms that connect people, optimize experiences, and improve people's lives. In 2021, EPAM was added to the S&P 500 and included among the list of Forbes Global 2000 companies.  

Selected by Newsweek as a 2021 and 2022 Most Loved Workplace, EPAM's global multi-disciplinary teams serve customers in more than 50 countries across six continents. As a recognized leader, EPAM is listed among the top 15 companies in Information Technology Services on the Fortune 1000 and ranked four times as the top IT services company on Fortune's 100 Fastest Growing Companies list. EPAM is also listed among Ad Age's top 25 World's Largest Agency Companies for three consecutive years, and Consulting Magazine named EPAM Continuum a top 20 Fastest Growing Firm.

Learn more at and follow EPAM on Twitter and LinkedIn.


We are looking for a Delivery Director/Senior Director from insurance area to strengthen our Delivery Management Team to drive end-to-end client projects cooperating closely with our Account Managers and Business Development.

To be successful in this role, you must be able to engage people, working fully autonomously, build your own strategy aligned to EPAM strategy and goals.

Are you ready to solve complex problems, drive solutions and to deal with all kinds of challenges outside of your comfort zone? Do you have a strong technical background matched with managerial skills? Do you consider yourself a team player, ready to cooperate with experts all over the world? Then you’re the perfect candidate to join our team in Switzerland, where you can contribute with engineering and leadership excellence to both our client projects and your peers at EPAM.


  • Be responsible for the end-to-end Customer delivery from initiation through the whole life cycle; ensuring projects/programs are delivered successfully and in line with EPAM processes
  • Manage Customer relationship, expectations, represent delivery on governance level
  • Address Customer issues, identify and manage engagement risks, ensure that the Customer executes their responsibilities
  • Co-ordinate the preparation of Customer proposals and statements of work
  • Run multiple streams of activities and coordinate with Customer groups in various stages of the lifecycle
  • Be accountable for delivery in all aspects – financial, sourcing, implementation, and business as well as regulatory requirements
  • Cooperate with your peers, delivery partners, technology consultants, account managers and solution architects
  • Work closely with multi-disciplined teams of product owners, architects, engineers, and quality assurance experts to drive estimates, delivery plans and retrospectives. Identify and manage engagement risks and flag serious issues early
  • Participate in business development at existing clients and at new prospects. Understand client needs, continuously identifying new opportunities and drive growth of the accounts you are associated with
  • Lead and represent delivery in sales and presales activities until contracting and beyond
  • Share knowledge and best practices within the organization and with Customers
  • Continuously educate yourself


  • 5-10 years of experience working in consulting or outsourcing Account/Delivery/Project Management
  • 5+ years’ experience in Insurance domain
  • Hands-on experience delivering complex projects, managing customer stakeholders on all levels and successfully driving IT services engagements
  • Strong, proven management skills
  • Ability to lead the whole insurance group/community
  • Ability to represent the company at external events
  • Deep understanding and hands-on experience with Software Development Life Cycle, and various methodologies, experience with Agile delivery
  • Strong understanding various technologies, industry best practices, hands on experience using some of them
  • Hands-on experience with different engagement models
  • Ability to establish solid working relationships with clients, plus the ability to work effectively as a member of a dynamic, dispersed virtual team and to meet deadlines
  • Strong experience working with distributed teams on the client side
  • Excellent communication, presentation, and planning skills
  • Exceptional organizational, leadership and stakeholder management skills
  • Self-motivated, ability to multitask, reliable to deliver on time, quick-thinker, able to work in a fast-paced work environment
  • Fluent English and German language skills

We offer

  • Competitive compensation depending on experience and skills
  • Knowledge-sharing across EPAM's global Tech Communities
  • Unlimited access to LinkedIn learning solutions
  • Relocation support as per EPAM relocation policies
  • EPAM Community with regular corporate and social events
  • Career growth, performance and compensation reviews
  • EPAM Employee Stock Purchase Plan (ESPP) (subject to certain eligibility requirements)
  • EPAM Switzerland was named a Top Company 2023 by Kununu for its people centric culture built on life-long learning


  • Please note that any offers will be subject to appropriate background checks
  • We do not accept CVs from recruiting or staffing agencies
  • For this position, we are able to consider applications from the following:
    • Swiss nationals
    • EU/EFTA nationals
    • Third-country nationals based in Switzerland with an appropriate work permit
    • Displaced people from Ukraine who are currently in Switzerland and hold, or have already applied