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Account Manager London, UK

Account Manager Description

Job #: 53893
EPAM is committed to providing our global team of 36,700+ EPAMers with inspiring careers from day one. EPAMers lead with passion and honesty and think creatively. Our people are the source of our success and we value collaboration, try to always understand our customers’ business, and strive for the highest standards of excellence. In today’s new market conditions, we continue to support operations for hundreds of clients around the world remotely, with the vast majority of our teams working from home. No matter where you are located, you’ll join a dedicated, diverse community that will help you discover your fullest potential.


Currently we are looking for an Account Manager for our London office to make the team even stronger.

The role is open from 30th September 2020 to 29th October 2020.



  • Present the Company’s offerings to prospective Clients and generate new demand within existing engagements
  • Liaise between Clients and EPAM, manage expectations and build a deeper partnership
  • Ensure that EPAM-Client interactions and deliverables are in keeping with the spirit of the contracts and that proper change control procedures are invoked when necessary
  • Address the Client’s escalations in cooperation with the Delivery Management team and the People Organization; hold the Client accountable for their responsibilities as part of the engagement
  • Manage P&L and report on account performance, risks, and growth opportunities
  • Identify, manage, and mitigate risks through concrete action plans
  • Develop pricing strategies, pick and present engagement and operating models, negotiate terms, respond to Requests for Proposals, and prepare Statements of Work
  • Partner with Delivery Management, Operations, Talent Acquisition, and Global Mobility teams to drive staffing for the Account and the GCP Practice
  • Maintain high level of commitment and motivation within project teams
  • Champion EPAM’s Humble/Hungry/Smart culture and motivate by example


  • 6+ years in Information Technology with at least 3 years in a management position
  • At least a Bachelor’s degree in Communications, Management, Information Technology, or related
  • Proven track record managing at least $10M in annual budgets with high business impact
  • Detailed understanding of EPAM’s offerings, competitive advantages, and capabilities and ability to present those to the Client
  • Knowledge of Google Cloud Platform products and ability to consult on their advantages in specific business contexts
  • Track record running dynamic, geographically dispersed teams; experience in recruitment, placement, rotation, onboarding, coaching, performance evaluation, succession planning, and exit management
  • Previous successful experience as a product owner driving end-to-end delivery of a specific solution
  • Experience with P&L calculations
  • Experience negotiating and drafting and legal documents
  • Business acumen and ability to oversee projects from financial, sourcing, development, and business points of view
  • Ability to deep dive into complex issues of the production delivery, run the root cause analysis and propose solutions, pushing through all steps necessary to deliver
  • Excellent communication and presentation skills adapted to various audiences, including senior stakeholders
  • Must be self-organized, independent, able to parallelize, work under pressure and prioritize
  • Native-level English fluency; knowledge of Russian a plus

We offer

  • We offer a range of discretionary benefits from time to time, including
  • Competitive salary
  • Group personal pension plan, life assurance and income protection
  • Private medical insurance, private dental care and critical illness cover
  • Cycle scheme and season ticket loan
  • Employee assistance program
  • Gym discount, Friday lunch, on-site massage and social events
  • 1 day off for your wedding and baby basket
  • Tech purchase scheme
  • Unlimited access to LinkedIn learning solutions
  • Some of these benefits may be available only after you have passed your probationary period