Feedback Program and Event Specialist Guadalajara, Mexico
Feedback Program and Event Specialist Description
We are seeking a highly organized and experienced Feedback Program and Event Specialist to join our team.
This role involves managing the production and execution of large-scale events while developing processes to measure their impact effectively. The ideal candidate will be responsible for ensuring that all aspects of event planning and management are handled efficiently and will work closely with various stakeholders to deliver successful program experiences.
#LI-DNI#EasyApply
Responsibilities
- Develop processes for consistently tracking and measuring the impact of program experiences and reporting outcomes to key stakeholders
- Manage full event production including venue management, catering, transportation, and more
- Drive the creation of post-event reports and conduct retrospectives to identify areas for improvement
- Interact with and manage multiple vendors and partners to plan and execute medium and large-scale events
- Maintain a working knowledge of the complex needs of different programs and adapt strategies accordingly
Requirements
- 5+ years of experience in program/project management or a Bachelor's degree in event management, hospitality, or related field
- 3+ years of experience in event management for large-scale events, ideally within the developer communities/IT industry
- Highly focused and organized, able to prioritize tasks, manage deadlines, and adapt to changing priorities
- Strong communication and interpersonal skills, both written and verbal
- Ability to work independently and as part of a team
- Excellent organizational skills and attention to detail
- Capability to manage multiple complex projects simultaneously
- Strong skills in building, tracking, and formulating within Google Sheets
- Fluent English communication skills at a С1 level
Nice to have
- Knowledge of the developer relations space, particularly Android, and prior experience with developer communities
- Ability to strategize at a high level and work in a fast-paced, high-pressure environment
- Experience in creating and maintaining dashboards, analyzing data, and automating processes
- Willingness to travel up to 10% within the US and work flexible hours to support regional events
We offer
- Career plan and real growth opportunities
- Unlimited access to LinkedIn learning solutions
- International Mobility Plan within 25 countries
- Constant training, mentoring, online corporate courses, eLearning and more
- English classes with a certified teacher
- Support for employee’s initiatives (Algorithms club, toastmasters, agile club and more)
- Enjoyable working environment (Gaming room, napping area, amenities, events, sport teams and more)
- Flexible work schedule and dress code
- Collaborate in a multicultural environment and share best practices from around the globe
- Hired directly by EPAM & 100% under payroll
- Law benefits (IMSS, INFONAVIT, 25% vacation bonus)
- Major medical expenses insurance: Life, Major medical expenses with dental & visual coverage (for the employee and direct family members)
- 13 % employee savings fund, capped to the law limit
- Grocery coupons
- 30 days December bonus
- Employee Stock Purchase Plan
- 12 vacations days plus 4 floating days
- Official Mexican holidays, plus 5 extra holidays (Maundry Thursday and Friday, November 2nd, December 24th & 31st)
- Relocation bonus: transportation, 2 weeks of accommodation for you and your family and more
EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.
By applying to our role, you are agreeing that your personal data may be used as in set out in EPAM´s Privacy Notice and Policy.
